About Us - Trusted NDIS Support Across Sydney and Beyond
NDIS Provider Group —
Since 2013, NDIS Provider Group has been helping people with disabilities across Sydney live more independent, connected, and fulfilling lives. What started as a small, dedicated team of support workers in Sydney has grown into one of the region’s most trusted names in disability support — built on more than a decade of hands-on experience, genuine care, and a deep understanding of the NDIS system.
We are a registered NDIS provider, which means every service we deliver meets the strict quality and safeguarding standards set by the NDIS Quality and Safeguards Commission. For participants and families, that means peace of mind — you’re working with a provider that has been independently audited and approved to deliver high-quality, safe, and reliable support.
Over a Decade of Experience You Can Rely On
Since our founding in 2013, we’ve supported thousands of participants across Sydney, expanding steadily as demand for genuine, person-centred NDIS support has grown. Over the years we’ve built:
- 12+ years of on-the-ground experience supporting participants with a wide range of disabilities and needs
- A reputation built on word-of-mouth referrals, repeat families, and long-term participant relationships
- A growing footprint that now extends beyond Sydney into Melbourne and other major Australian cities, while staying true to the local, personal approach we started with
- A team of qualified, experienced, and carefully screened support workers, allied health professionals, and coordinators
- Deep expertise navigating NDIS plans, funding categories, and the practical realities of everyday life with a disability
What We Offer
We provide one of the most comprehensive ranges of NDIS services in Sydney, covering:
- Support Coordination — including Specialist Support Coordination and Recovery Coaching
- Daily Living & Personal Care — personal care, high intensity daily personal activities, household tasks, domestic assistance, cleaning, laundry, and meal preparation
- Community Participation — social and community access, group and centre-based activities, and life skills development
- Accommodation Supports — Supported Independent Living (SIL), Specialist Disability Accommodation (SDA), Short and Medium Term Accommodation, and respite care
- Nursing & Complex Care — community nursing, medication assistance, continence support, and behaviour support
- Allied Health & Therapeutic Supports — occupational therapy, physiotherapy, speech pathology, psychology, exercise physiology, dietetics, podiatry, counselling, and more
- Assistive Technology & Home/Vehicle Modifications
- Employment, Education & Early Intervention Supports
- Plan Management and NDIS plan navigation support
Whatever stage of your NDIS journey you’re at, we tailor our support around your goals — not the other way around.
Why Families and Participants Choose Us
- Established 2013 — over a decade of proven, consistent service
- Registered NDIS Provider — fully compliant with NDIS Quality and Safeguards Commission standards
- Sydney-based, with growing reach into Melbourne and other Australian cities
- Genuine, person-centred care — every plan and every support worker match is built around the individual
- Experienced, qualified team across support work, nursing, allied health, and coordination
- Transparent, honest communication — no jargon, no confusion, just clear guidance through the NDIS
Our NDIS Support Coordination Services in Sydney
We offer a full range of Support Coordination services tailored to participants across Sydney, including:
- Support Connection Helping you understand your plan and connect with the right mix of providers to meet your immediate support needs.
- Coordination of Supports Ongoing assistance to build your ability to coordinate supports yourself, resolve points of crisis, and strengthen your support network over time.
- Specialist Support Coordination For participants with more complex situations, our specialist coordinators work through higher-level barriers, including complex service systems and challenging circumstances.
- Plan Implementation Support Practical, hands-on help putting your NDIS plan into action, from setting up service agreements to onboarding new providers.
- Provider Sourcing & Matching We help you find and connect with allied health professionals, support workers, and other providers who genuinely suit your needs and preferences.
- Crisis Resolution Support When something goes wrong unexpectedly, we step in quickly to resolve issues and stabilise your support arrangements.
- Plan Review Preparation We help you prepare thoroughly for your NDIS plan review, ensuring your next plan properly reflects your current goals and support needs.
- Capacity Building Beyond simply coordinating services, we work with participants to build the skills and confidence to manage more of their own plan over time, where that’s a goal.
Our Commitment
We believe every participant deserves support that’s respectful, reliable, and genuinely tailored to their life — not a one-size-fits-all service. That belief has guided us since 2013, and it’s what continues to guide every team member, every plan, and every visit we make today.
A Personal Note From Michael Thompson
"When we started this organization back in 2013, our goal was simple: to give people with disability real choice, real dignity, and real support to live the life they want. Over the past decade, we've grown from a small local team into a provider trusted by families right across Sydney and beyond — but our focus hasn't changed. Every participant we support is treated like family, and every service we deliver is held to the same standard we'd want for our own loved ones. We're proud to be a registered NDIS provider, and we're proud of the trust our community has placed in us. That trust is something we work to earn every single day." — Michael Thompson, Founder & Director, NDIS Provider Group